《中国康复理论与实践》

《中国康复理论与实践》 ›› 2022, Vol. 28 ›› Issue (3): 285-294.doi: 10.3969/j.issn.1006-9771.2022.03.004

• 专题 世界卫生组织康复胜任力架构及其应用研究 • 上一篇    下一篇

基于世界卫生组织康复胜任力架构的康复工作者绩效评价研究

段明雪1,2,3,4,井淇2,3,4,5,6(),邱卓英3,6,7,8,孙宏伟3,6,李安巧3,6,吴芳1,2,3,4,蔡伟芹2,3,4,5,高倩倩2,3,4,5,郑文贵1,2()   

  1. 1. 潍坊医学院公共卫生学院,山东潍坊市 261053
    2. “健康山东”重大社会风险预测与治理协同创新中心/潍坊医学院,山东潍坊市 261053
    3. 中国ICF研究院/潍坊医学院,山东潍坊市 261053
    4. 中国康复健康研究院/潍坊医学院,山东潍坊市 261053
    5. 潍坊医学院管理学院,山东潍坊市 261053
    6. 世界卫生组织国际分类家族中国合作中心,北京市 100068
    7. 中国康复研究中心/中国康复科学所,北京市 100068
    8. 康复大学,山东青岛市 266071
  • 收稿日期:2022-02-13 修回日期:2022-02-15 出版日期:2022-03-25 发布日期:2022-03-31
  • 通讯作者: 井淇,郑文贵 E-mail:jingq@wfmc.edu.cn;wgzheng@wfmc.edu.cn
  • 作者简介:段明雪(1997-),女,汉族,山东滕州市人,硕士研究生,主要研究方向：健康与康复政策、卫生应急管理。|郑文贵(1968-),男,汉族,山东淄博市人,博士,教授,主要研究方向：社会医学与卫生政策。
  • 基金资助:
    国家自然科学基金青年科学基金项目 No(72004165);国家自然科学基金青年科学基金项目 No(72104186);山东省自然科学基金项目(ZR2020QG057);山东省高等学校"青创科技计划"课题(2020RWG014)

Performance evaluation of rehabilitation workers using World Health Organization rehabilitation competency framework

DUAN Mingxue1,2,3,4,JING Qi2,3,4,5,6(),QIU Zhuoying3,6,7,8,SUN Hongwei3,6,LI Anqiao3,6,WU Fang1,2,3,4,CAI Weiqin2,3,4,5,GAO Qianqian2,3,4,5,ZHENG Wengui1,2()   

  1. 1. School of Public Health, Weifang Medical University, Weifang, Shandong 261053, China
    2. The Innovation Center for Social Risk Prediction and Government in Health Sector of Shandong/Weifang Medical University, Weifang, Shandong 261053, China
    3. China Academy of ICF/Weifang Medical University, Weifang, Shandong 261053, China
    4. China Academy of Rehabilitation and Health/Weifang Medical University, Weifang, Shandong 261053, China
    5. School of Management, /Weifang Medical University, Weifang, Shandong 261053, China
    6. WHO-FIC Collaborating Center in China, Beijing 100068, China
    7. China Rehabilitation Research Center/China Rehabilitation Science Institute, Beijing 100068, China
    8. University of Health and Rehabilitation Sciences, Qingdao, Shandong 266071, China
  • Received:2022-02-13 Revised:2022-02-15 Published:2022-03-25 Online:2022-03-31
  • Contact: JING Qi,ZHENG Wengui E-mail:jingq@wfmc.edu.cn;wgzheng@wfmc.edu.cn
  • Supported by:
    National Natural Science Foundation of China (Youth) No(72004165);National Natural Science Foundation of China (Youth) No(72104186);Shandong Natural Science Foundation(ZR2020QG057);Shandong Colleges and Universities Youth Innovation Science and Technology Plan(2020RWG014)

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摘要： 目的 探索基于世界卫生组织康复胜任力架构(RCF)的康复工作者绩效评价理论与方法。方法 采用RCF理论架构和方法,从实践、专业精神、学习与发展、管理与领导力、研究5个维度,融合核心价值观和信念、胜任力和行为、活动和任务、知识和技能,对康复工作者岗位胜任力进行分析,构建康复工作者绩效评价方法和路径。结果 基于RCF确认了康复工作者岗位胜任要求,形成多维度、多层次、规范的康复工作者绩效评价指标框架。以物理治疗师为例,将RCF与物理治疗师岗位标准相结合,建立了物理治疗师绩效评价指标体系,其中涵盖5个一级指标,26个二级指标。结论 基于RCF的康复工作者绩效评价能够科学、规范、全面地评价康复工作者绩效表现。以胜任力为中心,多维度、多层次评价康复工作者绩效表现,使绩效评价更加科学、全面,同时使康复工作者了解在不同熟练程度应完成的工作,明确不同熟练程度间胜任力水平的差距,促进康复工作者不断提高自身水平,进而提升康复服务质量。

关键词: 世界卫生组织, 康复胜任力, 绩效评价

Abstract: Objective To explore the theory and method of performance evaluation for rehabilitation workers based on the World Health Organization Rehabilitation Competency Framework (RCF).Methods Using the theoretical framework and methods of the RCF, we analyzed rehabilitation workers' related competencies from the five dimensions, namely practice, professionalism, learning and development, management and leadership, and research, integrating core values and beliefs, competencies and behaviors, activities and tasks, and knowledge and skills, to construct a comprehensive evaluation method and pathway for rehabilitation workers' performance.Results Based on the RCF, which confirms the job competency requirements for rehabilitation workers, a multi-dimensional, multi-level and standardized performance evaluation index framework was formed. For example, performance evaluation system of physical therapists was consisted of five primary indicators and 26 secondary indicators from the combination of RCF and job standards.Conclusion The rehabilitation worker performance evaluation based on the RCF can evaluate the performance of rehabilitation workers in a scientific, standardized and comprehensive way. It analyzes the performance of rehabilitation workers in a multi-dimensional and systematic manner with the competence of rehabilitation workers as the center, and evaluates the quality and effectiveness of the performance of rehabilitation workers at different levels of proficiency, which makes the performance evaluation of rehabilitation workers more scientific and comprehensive, and enables rehabilitation workers to understand proficiency and clarify the gap, to promote rehabilitation workers to continuously improve their own level and enhance the quality of rehabilitation services.

Key words: World Health Organization, rehabilitation competency, performance evaluation