《Chinese Journal of Rehabilitation Theory and Practice》 ›› 2022, Vol. 28 ›› Issue (3): 285-294.doi: 10.3969/j.issn.1006-9771.2022.03.004

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Performance evaluation of rehabilitation workers using World Health Organization rehabilitation competency framework

DUAN Mingxue1,2,3,4,JING Qi2,3,4,5,6(),QIU Zhuoying3,6,7,8,SUN Hongwei3,6,LI Anqiao3,6,WU Fang1,2,3,4,CAI Weiqin2,3,4,5,GAO Qianqian2,3,4,5,ZHENG Wengui1,2()   

  1. 1. School of Public Health, Weifang Medical University, Weifang, Shandong 261053, China
    2. The Innovation Center for Social Risk Prediction and Government in Health Sector of Shandong/Weifang Medical University, Weifang, Shandong 261053, China
    3. China Academy of ICF/Weifang Medical University, Weifang, Shandong 261053, China
    4. China Academy of Rehabilitation and Health/Weifang Medical University, Weifang, Shandong 261053, China
    5. School of Management, /Weifang Medical University, Weifang, Shandong 261053, China
    6. WHO-FIC Collaborating Center in China, Beijing 100068, China
    7. China Rehabilitation Research Center/China Rehabilitation Science Institute, Beijing 100068, China
    8. University of Health and Rehabilitation Sciences, Qingdao, Shandong 266071, China
  • Received:2022-02-13 Revised:2022-02-15 Published:2022-03-25 Online:2022-03-31
  • Contact: JING Qi,ZHENG Wengui E-mail:jingq@wfmc.edu.cn;wgzheng@wfmc.edu.cn
  • Supported by:
    National Natural Science Foundation of China (Youth) No(72004165);National Natural Science Foundation of China (Youth) No(72104186);Shandong Natural Science Foundation(ZR2020QG057);Shandong Colleges and Universities Youth Innovation Science and Technology Plan(2020RWG014)

Abstract: Objective To explore the theory and method of performance evaluation for rehabilitation workers based on the World Health Organization Rehabilitation Competency Framework (RCF).Methods Using the theoretical framework and methods of the RCF, we analyzed rehabilitation workers' related competencies from the five dimensions, namely practice, professionalism, learning and development, management and leadership, and research, integrating core values and beliefs, competencies and behaviors, activities and tasks, and knowledge and skills, to construct a comprehensive evaluation method and pathway for rehabilitation workers' performance.Results Based on the RCF, which confirms the job competency requirements for rehabilitation workers, a multi-dimensional, multi-level and standardized performance evaluation index framework was formed. For example, performance evaluation system of physical therapists was consisted of five primary indicators and 26 secondary indicators from the combination of RCF and job standards.Conclusion The rehabilitation worker performance evaluation based on the RCF can evaluate the performance of rehabilitation workers in a scientific, standardized and comprehensive way. It analyzes the performance of rehabilitation workers in a multi-dimensional and systematic manner with the competence of rehabilitation workers as the center, and evaluates the quality and effectiveness of the performance of rehabilitation workers at different levels of proficiency, which makes the performance evaluation of rehabilitation workers more scientific and comprehensive, and enables rehabilitation workers to understand proficiency and clarify the gap, to promote rehabilitation workers to continuously improve their own level and enhance the quality of rehabilitation services.

Key words: World Health Organization, rehabilitation competency, performance evaluation